Cookies policy

About Cookies:

We use our own and third-party cookies, like most Internet pages, to facilitate the relationship of visitors with our content, improve the browsing experience and perform analysis and statistical tasks on the visitors we receive.

In compliance with the Law on Information Society Services, following the guidelines of the Spanish Agency for Data Protection, we proceed to inform you in detail about the use of cookies on our website.

What are cookies?

A cookie is a file that is downloaded to your computer or mobile device when accessing certain web pages. Cookies allow a web page, among other things, to store and retrieve information about the browsing habits of a user or their equipment and, depending on the information they contain and the way they use their equipment, they can be used to recognize to user.

What types of cookies are there?

Depending on its ownership:

• Own cookies. They are those that belong to this domain.
• Third party cookies. They are those whose ownership belongs to a third party, other than this domain, who will be the one to process the information collected.

Depending on the length of time they remain activated in the terminal equipment we can distinguish:

• Session cookies: They are a type of cookie designed to collect and store data while the user accesses a web page.
• Persistent cookies: They are a type of cookie in which the data is still stored in the terminal and can be accessed and processed during a period defined by the person responsible for the cookie, and which can range from a few minutes to several years.

Depending on its purpose:

• Technical cookies: These are those that allow the user to navigate through a web page, platform or application and use the different options or services that exist in it, such as, for example, controlling traffic and data communication, identifying the session, access parts of restricted access, remember the elements that make up an order, carry out the purchase process of an order, make the request for registration or participation in an event, use security elements during navigation, store content for dissemination of videos or sound or share content through social networks.
• Personalization cookies: These are those that allow the user to access the service with some predefined general characteristics based on a series of criteria in the user's terminal, such as the language, the type of browser through which they access the service. , the regional configuration from where you access the service, etc.
• Analysis cookies: They are those that allow the person responsible for them to monitor and analyze the behavior of the users of the websites to which they are linked. The information collected through this type of cookies is used in the measurement of the activity of the websites, application or platform and for the elaboration of navigation profiles of the users of said sites, applications and platforms, in order to introduce improvements in function of the analysis of the use data made by the users of the service.

Cookies may be installed on the user's device, depending on the pages you visit in our domain, the services you use or the advertising campaigns that are active at the time of the visit.

What types of cookies do we use?

- Cookies generated by our content manager:

UniArt uses a special content manager for electronic commerce that generates an encrypted cookie called PrestaShop + an alphanumeric key and another cookie called PHPSESSID that are intended to save information and keep the user's session open. They are cookies classified as their own, Technical and personalization, the first is persistent that expires in 20 days and the second is session.

In cases where it is necessary to verify the intra-community VAT number, it will be installed a technical and section cookie called vat_cookie that improves the performance of the VIES online query.

In addition, we use other cookies called cookie_ua, cookie_noua, cookie_nochat, these cookies are personal to personalization, the first being persistent, which keeps the user's acceptance of cookies on our site for 12 months and the others are session sessions that have as purpose to block third-party cookies. They will be installed on the user's device according to their preferences.

- Cookies generated and processed by Smartsupp:

Smartsupp allows us to offer an instant chat to support and resolve queries directly to customers and users of the web. Cookies generated by Smartsupp are used to maintain an online help chat session. They collect information about each of the user visits to our website, which allows us to know how they use the website for the sole purpose of being able to provide more appropriate online attention to the needs of the client.

Among the data that we can collect through the Smartsupp chat is: information about the user's navigation route within the web, the user's location (estimated location, in no case the exact address), type of device from which the connects, operating system, and in the event that the user uses the tool to contact us voluntarily, data is stored that allows us to identify the user in subsequent consultations and review the conversation held, (by their assigned ID or alias provided) in order to offer personalized attention.

In any case, only the data of the users who make use of the online chat tool are stored. The rest of the data related to the users who access the web but do not use the chat, cannot be consulted or retrieved once the user has left the web.

Smartsupp cookies can be classified as being third-party, Technical, personalization and statistic cookies, some of which are persistent and others of session.

They are:

• ssupp.vid - visitor identification (expires in 6 months)
• ssupp.chatid - conversation id (expires when closed in browser)
• ssupp.group - last group of visitors (expires when closed in browser)
• ssupp.opened - chat is open (expires when closed in browser)
• ssupp.barclicked - when chat opens, required for automatic messages (expires when closed in browser)
• ssupp.message - stores content in text area if page refreshes (expires when closed in browser)
• ssupp.unreaded - number of unread messages (expires when closed in browser)
• ssupp.visits - number of previous visits required to track automatic messages (expires after 6 months)
• AWSALB - generated by AWS (Amazon Web Services), needed for sending the requests to the server correctly (expires after 7 days)
• AWSALBCORS - generated by AWS (Amazon Web Services), needed for sending the requests to the server correctly (expires after 7 days)

Smartsupp's privacy policy can be found here: https://www.smartsupp.com/help/privacy/

- Cookies generated by Google services:

In the event that the user accesses our website through Google Shopping ads, the conversions will be tracked through a Cookie installed by Google services. The user already enters our website with this cookie installed from the Google page and we only use it to know the number of conversions that will result from the ads on google shopping.

This cookie is called Conversion, it is of the type of analysis, of third parties, owned by www.googleadservices.com and persistent with duration of 30 days.

Las condiciones de utilizaci�n de esta cookie figura en la pol�tica de privacidad de Google:https://www.google.com/policies/privacy/.

UniArt uses Google Analytics, a web analytics service developed by Google, which allows the measurement and analysis of navigation on web pages.

Through web analytics, no information is obtained about Users' personal data, guaranteeing the protection of their privacy.

The information obtained is related to the number of users who access the web, the number of page views, the frequency and repetition of visits, their duration, the browser used, the operator that provides the service, the language, the terminal you use, or the city to which your IP address is assigned. Information that enables a better and more appropriate service by this Website.

It is through these statistics that we can analyze and improve our services.

These are third-party cookies and analytics. They are:

• _ga - Used to distinguish users anonymously, (expires in 2 years)
• _gid - Used to distinguish users anonymously, (expires in 24 hours)
• _gat - Used to limit the percentage of requests. (expires 1 minute)

You can obtain more information about the privacy policy of Google Analytics at this link: https://policies.google.com/?hl=es

How to configure your equipment to allow, block or delete cookies?

Most browsers allow you to clear your browsing history, thus deleting stored cookies, and also configure your preferences so that it does not accept certain types of cookies, so that it notifies you each time you receive a new cookie, as well as to deactivate them completely. To control what use you want your information to be made, you can configure the browser of your terminal in the way that is most convenient for you.

In any case, we would like to point out that if the technical and / or operating cookies are disabled, the quality of the web pages may decrease or it may be more difficult to identify you.

We indicate the following links, where you can find more information about different browsers:

�Chrome: https://support.google.com/chrome/bin/answer.py?hl=en&answer=95647

� Explorer, Edge and other Microsoft browsers: https://support.microsoft.com/

�Firefox: https://support.mozilla.org/en-US/kb/cookies-information-websites-store-on-your-computer

�Safari https://support.apple.com/en-gb/guide/safari/sfri11471/mac

This Privacy Policy is only applicable for the pages within this domain (www.uniartminerales.com). These pages may contain links to other websites not controlled by us (third party sites) such as social networks. The policies and procedures described here do not apply to Third Party Sites. The links from uniart.es or uniartminerales.com do not imply that we agree with the Third Party Sites or that we have reviewed them. We recommend that you contact these sites directly for more information about their privacy policies.

In accordance with the above, we do not store personal data of users, except for the IP address, unless the user wants to register, voluntarily to make purchases or to receive information about promotions and content of interest.

By browsing and continuing on our website, you indicate that you are consenting to the use of cookies and under the conditions set out in this privacy policy.

Automatically translated from Spanish language by computerized means. Kindly excuse any possible errors of wording.

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